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Process Intensive
A focused mapping package that extracts and documents your critical workflows so your team can finally see how the work actually flows end-to-end. You’ll receive clean, accurate process maps that reveal bottlenecks, inefficiencies, handover gaps, and opportunities for automation. Ideal for teams who need clarity before optimising or implementing new tools or processes.
Ideal for:
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Timeframe:
2-4 Weeks
Key Benefit:
Get accurate, end-to-end visibility of how your key workflows actually operate — not how people think they operate.
Cost:
From $10,000
Final cost defined in Statement of Work
What's Included?
BENEFITS
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Get accurate, end-to-end visibility of how your key workflows actually operate — not how people think they operate.
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Identify bottlenecks, handover gaps, and inefficiencies that slow projects, frustrate staff, or cause rework and delays.
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Receive clean, easy-to-understand process maps that make it simple to onboard staff, align teams, and prepare for automation or system changes.
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Know exactly where to focus next with a concise analysis highlighting the highest-impact improvements and logical next steps.
ENGAGEMENTS
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2 Hour process discovery workshop
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Up to 4 hours of interviews with your process owners and subject matter experts
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2 Hour process playback workshop
WRITTEN DELIVERABLES
1. Product/Service Purpose Statement (1 Page)
A clear articulation of:
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the purpose of the product/service
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the core need it addresses
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the value it should deliver
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the boundaries of what it is (and is NOT)
Outcome: Aligns stakeholders on the “why” and prevents scope creep from the beginning.
2. Problem Statement + Success Criteria
A concise document covering:
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the real problem to be solved
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the primary users involved
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measurable indicators of success
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what “good” looks like for launch or completion
Outcome: The project has a clear direction and defined success parameters before detailed requirements begin.
3. Scope Overview (High-Level)
A structured, BA-style scope outline including:
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what is in vs out of scope
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high-level features/functional areas
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constraints and dependencies that shape the scope
Outcome: Prevents misalignment, gold-plating, and unnecessary complexity.
4. Stakeholder Context Snapshot (1 Page)
A lightweight map identifying:
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key stakeholders
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their interest level & influence
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their expected contribution
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areas of misalignment or risk
Outcome: Gives clear visibility of who must be consulted, who must be informed and where potential conflicts lie.
5. Pre-Analysis Risks + Unknowns List
A short, focused list identifying:
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missing information
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technical unknowns
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operational constraints
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external dependencies
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assumptions that must be validated
Outcome: Ensures everyone understands the uncertainties before proceeding to requirements or process mapping.
How to Get Started
1: Let's Talk
A short conversation to understand your product or service idea, the challenges you’re facing, and what you need clarity on. This is where we confirm fit and identify which package best solves your problem.
2: Proposal
You receive a clear, fixed-price proposal outlining scope, deliverables, timelines, and boundaries — so you know exactly what you’re getting before any work begins.
3: Statement of Work
Once approved, we formalise the engagement with a concise Statement of Work that details responsibilities, expectations, and how the engagement will unfold. No ambiguity, no surprises.
4: Kick Off
We begin with a structured discovery session and move directly into delivering the agreed outputs. You get clarity quickly, without disruption to your team or extended meetings.
Ready to Understand Your Business
Let's talk about where you are and where you want to go.