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OUR STORY
Built from experience. Shaped by a different view of change.
Engrafo was founded on a simple belief: transformation is about more than implementing new systems, processes and structures. It is about helping organisations — and the people within them — become different.
MEET THE FOUNDER
Tamara Lyster
I’ve spent more than 20 years helping organisations understand, design and deliver complex change across retail, healthcare, aviation, technology and other sectors.
My career has crossed Business Analysis, Change Management and Project Delivery — from leading BA teams and major digital transformations to redesigning processes, defining requirements, implementing technology and helping people transition to new ways of working.
That breadth of experience led to Engrafo — and to a conviction that successful transformation requires us to understand both sides of change: what needs to change — and what does that change mean to the people experiencing it?
VALUES
The principles behind my work.
HUMANITY
Organisations need results, but change is ultimately experienced by human beings. I believe good transformation considers not only processes, systems and structures, but the people whose working lives are affected by them.
CURIOSITY
I believe the quality of the solution depends on the quality of the questions we ask. That means listening deeply, challenging assumptions and seeking to understand what is really happening before deciding what should change.
COURAGE
Good consulting isn't simply delivering what has been requested. It means being willing to surface uncomfortable truths, question established assumptions and recognise when the answer isn't better change management — it's changing the change itself.
PRACTICALITY
Ideas only matter if they can be translated into action. I value clear thinking, practical design and solutions that organisations and people can actually use, adopt and sustain.
GROUNDED IN BEST PRACTICE
Proven change practice.
A deeper human lens.
Engrafo’s approach is grounded in established Change Management practice, including the Prosci methodology and ADKAR® model. These provide a practical, evidence-based foundation for understanding change, preparing people for new ways of working and supporting adoption at both the individual and organisational level.
Engrafo builds on that foundation by bringing Business Analysis together with deeper perspectives on meaning, agency and human development — extending the conversation from how we enable change to what that change means to the people experiencing it, and what becoming different can require.
WHAT ARE YOU TRYING TO CHANGE?
Let's start with the problem.